Refund policy
We have a,"30-day return policy which means you have 30 days from the date you received your item to request a return.
Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, and in its original sealed packaging. You must also provide your receipt or proof of purchase.
How to Initiate a Return To start a return, contact us at customers@glamful-beauty.com. All returns must be approved before sending any item back. Do not send items back without prior authorization — unapproved returns will not be accepted.
Once your return is approved, we will provide you with the return address and instructions on how to proceed.
Shipping Costs Return shipping costs are the responsibility of the customer. We do not provide prepaid return shipping labels. Customers are also responsible for any customs duties, warehousing fees, or carrier charges that may apply.
Non-Returnable Items The following items cannot be returned:
- Opened or used beauty and personal care products (for hygiene reasons)
- Items missing original sealed packaging or components
- Sale or clearance items
- Gift cards
- Perishable, hazardous, or custom/personalized products
- Items returned without prior approval
Refunds Once we receive confirmation that your return has been accepted, we will process your refund to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process the refund.
If more than 15 business days have passed since your return was approved, please contact us at customers@glamful-beauty.com.
Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so we can resolve the issue promptly.
Exchanges The fastest way to get what you want is to return the item (once approved) and place a new order separately.